Report Generation Failing For Some Cases During Worklist > Bulk E2B Transmit (Doc ID 2067332.1)

Last updated on OCTOBER 28, 2015

Applies to:

Oracle Argus Safety - Version 7.0.1 and later
Information in this document applies to any platform.

Goal

A regulator has requested all archived/locked cases from the last 3 years be sent via E2B.

After completing this task, there are several dozen cases that failed with status = Report Generation Failed.

These show up in the Worklist > Bulk E2B Transmit where the TRANSMIT stage is showing as failed with RED DOT icon.

The failing cases show status detail messages like:

Case xxxxxx is missing mandatory information. The following element is MANDATORY element and must contain ACTIVESUBSTANCE
-or-
Case xxxxxx is missing mandatory information. The following element is MANDATORY element and must contain REACTIONOUTCOME.




Question is how to avoid these errors and generate the E2B files without having to correct these cases?


Steps used to schedule batch report

1. use Case Actions > Open

2. Create a filter to capture all the locked cases that meet the criteria and check each

3. press [Batch] button and specify the following parameters:

 Reporting Destination = Batch_Transmit
 Report form = E2B
 license type = -any-
 message type = ichicsr()
 format = final
 destination = transmit
 run at = *current date/time*

4. Navigate to: Worklist> Bulk E2B Transmit

and use filter to search for recent E2B transmits
 

Solution

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