Error occurred while executing external system command. Return code -99999 (Doc ID 2067511.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On CCB 2.5.0.0, when generating an online Bill Display via Documaker, the system throws the following exception:

“Error occurred while executing external system command. Return code -99999.”

 

<Steps to Reproduce>

1. Navigate to a completed bill,

 

Cause

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