Error occurred while executing external system command. Return code -99999
Last updated on JUNE 01, 2018
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On CCB 2.5.0.0, when generating an online Bill Display via Documaker, the system throws the following exception:
“Error occurred while executing external system command. Return code -99999.”
<Steps to Reproduce>
1. Navigate to a completed bill,
2. Click the Display Bill button,
<Actual Result>
An error was thrown,
Cause
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