ZRG8035E Version 4: F-DVW0449 Returned Incorrectly for Prescription Number (Doc ID 2067570.1)

Last updated on OCTOBER 19, 2015

Applies to:

Oracle Health Insurance Claims Management - Version 10.15.1.2 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.15.1.2.57 version, Technology

When attempting to use the solution to bug 21823604
the following claim error occurs.

ERROR
-----------------------
F-DVW0449 (EI) The prescription number is not unique. (claim. #1#, line #2#).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run ZRG8035E, version 4
2. ZRG3004F: Check to see if claim error F-DVW0449 is returned

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process claims for magistral prescriptions

Cause

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