ZRG1212F: Error OFG-00003 When Deleting Extra Benefit Group (Doc ID 2067594.1)

Last updated on OCTOBER 19, 2015

Applies to:

Oracle Health Insurance Claims Management - Version and later
Information in this document applies to any platform.


On production: version, Service

When attempting to delete an benefit group (DEK.L_DKG_OMS) in ZRG1212F,
the following error occurs.

OFG-00003 Master row cannot be deleted when one or more dependent details still exist.

This is due to the fact there is already consumption on this benefit group.

The issue can be reproduced at will with the following steps:
1. Mistakenly add benefit group in ZRG1212F in field 'Extra benefit based on'
2. Try to delete this record

Change the benefit group to a fictitious benefit group without benefits.

The issue has the following business impact:
Due to this issue, users cannot undo configuration errors.


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