Customer Specific Discount Is Applied Even After Changing the Customer (Doc ID 2068184.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0 to 14.1 [Release 14.0 to 14.1]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point-of-Service 14.0.x, re-linking a customer who is not part of the Discount Rule Pricing Group to the transaction does not remove the discount.


Steps to Reproduce:


1. Create a Back Office (BO) Discount Rule: "Buy a specified total amount (n) or more of X, get Z% off" at transaction level (store wide).
     Example: target value $100 and 10% discount
     Pricing Group: PricingGroup1
2. Scan an item so that the total is less than the Source Amount $100.
3. Link a customer that is part of PricingGroup1.
4. Scan the same item from step 2 again until the total is higher than the Source Amount $100.  The Discount Rule is now applied.
5. Re-link the transaction again to another customer that is not part of PricingGroup1.
6. Note that the discount should be removed, but still the discount remains applied.

Cause

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