InvalidProcessStatusException Raised When Amending Order's Revision Order Created In Different Cartridge (Doc ID 2068508.1)

Last updated on NOVEMBER 09, 2015

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 to 7.2.0 [Release 7.2]
Information in this document applies to any platform.

Symptoms

When multiple versions of cartridges deployed into OSM, there is a situation that base order was created in previous version of cartridge and its revision order is created in new cartridge and processing base order would fail with below exception even though the related task has the correct exit status.

<09-Sep-2015 9:59:16,813 CDT AM> <ERROR> <automation.AutomationDispatcher> <ExecuteThread: '4' for queue: 'oms.automation'> <Failed to execute plugin[/automation/plugin/internal/task/Company_OSM_O2A_COM_TypicalSolution/1.2.3.0.0/FulfillServiceDesignSIEntryPointTask/do_redo_undo] due to com.mslv.oms.automation.AutomationException: com.mslv.oms.handler.InvalidProcessStatusException: status 'success [success]' is not valid for task 'FulfillServiceDesignSIEntryPointTask [FulfillServiceDesignSIEntryPointTask]'>
com.mslv.oms.automation.AutomationException: com.mslv.oms.automation.AutomationException: com.mslv.oms.handler.InvalidProcessStatusException: status 'success [success]' is not valid for task 'FulfillServiceDesignSIEntryPointTask [FulfillServiceDesignSIEntryPointTask]'
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.onLocalMessage(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.e.a(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.impl.c.a(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.impl.c.a(Unknown Source)
at oracle.communications.ordermanagement.cluster.impl.a.a(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(Unknown Source)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:574)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:477)
at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:379)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4659)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:4345)
at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3821)
at weblogic.jms.client.JMSSession.access$000(JMSSession.java:115)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5170)
at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)

Cause

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