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Japanese characters are garbled when viewing the attached text (Doc ID 2068550.1)

Last updated on DECEMBER 23, 2024

Applies to:

Oracle Life Sciences Argus Safety Japan - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

When viewing the attached text file from the case form > additional information tab, all Japanese characters are garbled.


Steps:
-------------
1. Open the case and go to the additional information tab
2. Click the icon of attached text file
3. The text viewer displays and Japanese characters are garbled.

Cause

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In this Document
Symptoms
Cause
Solution


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