How Do We Handle an 'Item Not Found' Error in ReSA That Occurs After an Item Not on File in POS Is Added to a Transaction and Then Removed?

(Doc ID 2068723.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.2 and later
Oracle Retail Sales Audit - Version 13.2 and later
Information in this document applies to any platform.


In Oracle Retail Point of Service (ORPOS), if we add an item that is not on file to a transaction and then remove it, the transaction later generates an 'Item Not Found' error in Retail Sales Audit (ReSA).  How should we handle this situation?


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