Returned Item Not Updating The Unavailable Inventory In SIM (Doc ID 2068754.1)

Last updated on OCTOBER 28, 2015

Applies to:

Oracle Retail Store Inventory Management - Version 14.0 to 14.1 [Release 14.0 to 14.1]
Information in this document applies to any platform.

Symptoms

When the items are returned at store the inventory of the item/SKU. Irrespective of any dispositions set in the Oracle Retail Point of Sale (ORPOS) to Oracle Retail Store Inventory Management (ORSIM) web services the inventory is always updated against the AVAILABLE BUCKET only.

Steps to Reproduce :

1. Select a sellable item ranged to the store and note its current inventory positions
2. Process a store return transaction from POS for the item , with the reason code 93,183
3. Check the inventory position

Expected Behavior : The unavailable inventory of the item should be updated

Actual Behavior: Only the available inventory of the item is updated

Cause

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