Processing Of XAI Messages Fails In 2.4.0.3.0 When Using STAGINGCTRL Receiver (Doc ID 2068792.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 and later
Information in this document applies to any platform.

Goal

Processing of XAI messages fails in 2.4.03 when using STAGINGCTRL receiver 

The error generated is "BO is determined not to exist" despite the fact that the XAI Registry indicates that the object exists, and all online navigation indicates that the object is valid.

CC&B supports the ability to process inbound messages via the XAI subsystem, utilising XSL to transform these inbound transactions as part of the upload process, but differences between the setup of individual OS configurations has been shown to cause issues with processing of these records.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms