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Processing Of XAI Messages Fails In 2.4.0.3.0 When Using STAGINGCTRL Receiver (Doc ID 2068792.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 and later
Information in this document applies to any platform.

Goal

Processing of XAI messages fails in 2.4.03 when using STAGINGCTRL receiver 

The error generated is "BO is determined not to exist" despite the fact that the XAI Registry indicates that the object exists, and all online navigation indicates that the object is valid.

CC&B supports the ability to process inbound messages via the XAI subsystem, utilising XSL to transform these inbound transactions as part of the upload process, but differences between the setup of individual OS configurations has been shown to cause issues with processing of these records.

Solution

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In this Document
Goal
Solution
References


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