P6 Scheduled Service Job Does Not Run Even When Set to Run "After Previous Service" (Doc ID 2068839.1)

Last updated on FEBRUARY 08, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.5.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.3.5.0 version, P6 Scheduled Services

ACTUAL BEHAVIOR
------------------------
Multiple jobs are configured. However, only 6 are enabled.
Job #1 and #6 are set to run at explicit times and all others are configured to run "After previous Service".
Job #7 has a Completed Date of earlier than previous job. It should have run after Job #6 and its Last Run date should be later.

EXPECTED BEHAVIOR
--------------------------
Job #7 should run after Job #6.

STEPS
---------
Setup 10 jobs as following:
JOB #1 - Summarization - Scheduled Time
JOB #2 - Summarization - Run after previous
JOB #3 - Summarization - Run after previous
JOB #4 - Summarization - Disabled
JOB #5 - Summarization - Disabled
JOB #6 - Summarization - Scheduled Time
JOB #7 - Summarization - Run after previous
JOB #8 - Summarization - Disabled
JOB #9 - Summarization - Disabled
JOB #10 - Summarization - Run after previous

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Job #7 is not running after Job #6, as expected.

Cause

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