REL4009S: ORA-01400, ORA-06512 (Doc ID 2068942.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Health Insurance Policy Administration - Version 10.15.1.2 and later
Information in this document applies to any platform.

Symptoms

Description:
REL4009S (Dispatch Provisional Correspondence) results in several error messages

ENVIRONMENT
-----------------------
Acceptance

ERROR
-----------------------
ORA-01400: Kan geen NULL invoegen in ("OZG_OWNER"."RBH_EXT_UITVOER_REGISTRATIES"."KENMERK").
ORA-06512: in "OZG_OWNER.RBH_EUR_PCK", regel 136
ORA-06512: in "OZG_OWNER.REL3039R_CUST_PCK", regel 625
(anonymous block, line 8 : REL3039R_PCK, line 67 : REL3039R_PCK, line 33 : REL3039R_CUST_PCK, line 0 7 : )

EXPECTED BEHAVIOR
-----------------------
REL4009S (Dispatch Provisional Correspondence) completes succesfully

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Customization creates correspondance
-REL4009S
- Check messages and XML output

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Correspondance for non-payers cannot be created and generate reminder correspondence is not possible

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms