Getting Error In Exception Summary Page When Checking The Details Of The Exception - Planned order uses alternate BOM/Routing (Doc ID 2068989.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.1.3.9 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On 12.2.4.1 User Interface

PROBLEM
-------------
While trying to check the exception details for "uses alternate BOM/Routing" - the system is throwing the following error:

ERROR
=====
ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ORA-06512: at "APPS.MSC_GET_NAME", line 4000

Selecting Details button shows additional error
FRM-40505: ORACLE error: unable to perform query


STEPS
--------
1.  Navigate to the ASCP workbench
2.  Select Exception Summary
3.  Double click on exception - Planned Order uses Alternate Bom
4.  Error occurs

Cause

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