RPM Clearances Are Getting Stuck in Conflict Checking: 'ORA-32638: Non unique addressing' Error Occurs (Doc ID 2069025.1)

Last updated on AUGUST 25, 2020

Applies to:

Symptoms

In Oracle Retail Price Management (RPM) 14.0.x, when attempting to approve a clearance, the following error occurs:

Steps to Reproduce:

1. Log in to RPM and create a clearance.
2. Enter the date for the clearance to begin.
3. Enter reason code.
4. Select change type and change amount.
5. Enter location and click select.
6. Select item list and enter item list number.  Click Select and Apply.
7. Scroll to the top ensure the clearance is highlighted and select approve clearance > OK > OK.
8. At the bottom left of the screen, a box will flash 'conflict checking'.  Click on this box and select OK at the bottom right.
9. Go to Maintain Clearance to see the status.

Changes

Cause

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