Error: "Unable to retrieve the user fields from Primavera P6, no mappings will be available" When Importing P6 Project Via Web Services (Doc ID 2069439.1)

Last updated on JULY 26, 2017

Applies to:

Primavera Risk Analysis - Version 8.7.0046 and later
Information in this document applies to any platform.

Symptoms

When attempting to import a P6 project via Web Services the following error occurs.

Unable to retrieve the user fields from Primavera P6, no mappings will be available


STEPS

The issue can be reproduced at will with the following steps:

  1. Launch PRA.
  2. File | Primavera | Open Primavera Project
  3. Import will complete, but will not be able to edit mappings.

BUSINESS IMPACT

Due to this issue, users cannot map fields when importing a P6 schedule.

Cause

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