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Message "SSO Logout URL Is Not Configured. Please Contact The Administrator." When Selecting The Logout Link In Team Member Configured For Single Sign-On (SSO) (Doc ID 2069459.1)

Last updated on DECEMBER 05, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.4.0.0 and later
Information in this document applies to any platform.

Symptoms

When Team Member is configured for Single Sign-On (SSO), selecting the logout link returns the following message after redirecting to URL "http://servername/p6tmweb/a/logout":

ERROR
-----------------------
"SSO Logout URL is not configured. Please contact the administrator."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Configure P6 Team Member for Single Sign On.
  2. Login to Team Member.
  3. Select the logout link after logging into Team Member.
  4. Note the reported error which occurs.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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