Unable to Login to OCA Client After Upgrading ASAP
Last updated on APRIL 20, 2017
Applies to:
Oracle Communications ASAP - Version 7.2.0 and laterInformation in this document applies to any platform.
Symptoms
After upgrading to Oracle Communications ASAP 7.2.0 Patch 4.2, we are receiving the following errors on opening the OCA client.
"ASAP Daemon is down"
"Premature End of File"
In the WebLogic logs, we found the following exceptions:
Cause
Sign In with your My Oracle Support account |
|
Don't have a My Oracle Support account? Click to get started |
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms