Unable To Access download Files From Remote DFM's in Agile PLM

(Doc ID 2069687.1)

Last updated on APRIL 12, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

On Agile 9.3.4.0 version, Unable to access files from remote DFM's

When attempting to access files from remote DFM's, the following error occurs.

exception: com.agile.webfs.components.common.RepositoryException: The server sent HTTP status code 302: Found
Cannot find the file on the FileServer https://abc.xyz.com/Filemgr/services/FileServer
exception: com.agile.webfs.components.common.RepositoryException: The server sent HTTP status code 302: Found
Cannot find the file on the FileServer https://abc.xyz.com/Filemgr/services/FileServer
com.agile.webfs.service.remote.RepositoryException_Exception: java.lang.NullPointerException
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)


The issue can be reproduced at will with the following steps:
1. Install Agile 9.3.4.0 version
2. Setup DFM
3. Access files that are present in remote DFM's


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms