Agile Content Services (ACS) Does Not Output Data With ChangeCast Format Library (Doc ID 2070429.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.4.0 to 9.3.5.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

ACS output file only contains header of column name but without any data.

Steps:


1. Log into Java Client,go to Admin -> Agile Content Service
2. Go to "Format Library", Create a named "Test QCI Change Cast" with ouput type "TXT"
3. Go to "Events",create a Event: Default Change Orders and set other fields with below:

Event Type:Workflow

Workflow: Default Change Orders

Workflow Status:Released

4. Go to "Destinations", create a Destinations: ACSOutputMapDriver
5. Go to "Subscribers", create a Subscriber: Change Case Test
Subclass: ATO
Workflow: Default ATOs
AutoNumber: ATO Number
Criteria: All Change Orders
Event: Default Change Orders Released
6. Go to Subscriber Details tab of "Change Case Test",add a Destination with:
Destinations(s): ACSOutputMapDriver
Filter: All the Filters
Role(s): All the user Roles
Format:Test QCI Change Cast
7. Go back to "Subscribers", choose "Change Case Test", click enable icon
8. Log into Web client, choose a item, create a ECO and release it
9. Go to ACS export directory on Agile Server, extract the exported file, get *.TXT file and open it
10. Output file only contains the header of the columns without any data

Cause

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