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ZRG4040S: Health insurance cards are not always generated (Doc ID 2071114.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Health Insurance Policy Administration - Version 10.14.1.4 and later
Information in this document applies to any platform.

Symptoms

On Production : 10.14.1.4 version, Usage (Policy)

ZRG4040S: Health insurance cards are not always generated

ERROR
-----------------------
ZRG-4659 -Policy product is not found for the policy modification for member #1#.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add a member to an existing policy or create a new member


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users have to generate manually these health insurance cards

Cause

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In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
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