Rehostuser Seeing Error "channel 0: Bad Ext Data" While Restoring

(Doc ID 2071129.1)

Last updated on SEPTEMBER 01, 2017

Applies to:

Oracle Communications Messaging Server - Version 7.0.5 and later
Information in this document applies to any platform.

Symptoms

On few of the occasions noticing that the rehostuser process is hung or stuck, and seeing in the rehostuser output this error message:

rehostuser error : 12345 /part07/user/b1965/INBOX/123455 restoring...channel 0: bad ext data

The rehostuser process needs to be manually killed in order to clear it.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms