BPA Script is not Being Invoked from ToDo Menu As Temporary Variables are not Available (Doc ID 2071257.1)

Last updated on OCTOBER 28, 2015

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.4.0.0.0 and later
Oracle Utilities Framework - Version 4.2.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : RMB 2.4.0.1.0 version, SC - Scripting against Oracle Utilities Application Framework 4.2.0.3.0 6 000:

Temporary storage variables are not available in BPA through navigation option when user is trying to launch BPA from ToDo hyperlink.
As per the user, this is occurring after implementation of RMB 2.4.0.1 in the environment. It was working as expected before.

ACTUAL BEHAVIOR
-------------------------
BPA script is not getting triggered from To Do > To Do List menu.

EXPECTED BEHAVIOR
----------------------------
Like older versions of RMB, it should invoke the BPA script option once the hyperlink is clicked.

STEPS
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The issue can be reproduced at will with the following steps:
1) Log into RMB 2.4.0.1
2) Access Main Menu>To Do >To Do List
3) Insert To Do Type as “CM-NEWPR” and search
4) In the Search result, click on the record under Message column.

It has hyperlink and should allow setting Temporary variables.
But since it is not working, invoking BPA scripting is not occurring. The link does nothing.

In general to replicate the deficiency, perform a navigation option that has a script and passes a date value as a context field.

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot use the BPA script. Every time a new Subgroup(product) is added, the user steps through all related pages manually. This is affecting Business As Usual process.

Changes

 Upgraded to RMB 2.4.0.1.0 with FW 4.2.0.3.0

Cause

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