JVM Runs Out Of Memory OOM, And Agile PLM 9.3.4 System Crashes (Doc ID 2071270.1)

Last updated on AUGUST 01, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

On Agile PLM 9.3.4.0 version, JVM runs out of memory, and system crashes

ACTUAL BEHAVIOR
---------------
Have to bounce Agile production application daily, due to the JVM running out of memory. There have been no changes to our production environment, the issue has only begun to occur over the last three days. There is no indication that the business users are performing tasks that are notorious for consuming memory, and causing system issues.


EXPECTED BEHAVIOR
-----------------------
Agile production application perform normally without crashing

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install Agile 9.3.4.0 version
2. Run in a multi user environment

Cause

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