ZRG3012S: GEB-0764 There Is Already a Corrected Claim (Doc ID 2071394.1)

Last updated on OCTOBER 28, 2015

Applies to:

Oracle Health Insurance Claims Management - Version 10.15.1.2 and later
Information in this document applies to any platform.

Symptoms

On production: 10.15.1.2 version, Usage

When attempting to run ZRG3012S for a credit claim,
the following error occurs.

ERROR
-----------------------
GEB-0764 There is already a corrected claim with this ID.
Due to this error, this one claim cannot be finalized.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run ZRG3012S

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot finalize one claim.

Cause

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