Cannot Match an Invoice Without Receipt (Doc ID 2071520.1)

Last updated on NOVEMBER 17, 2015

Applies to:

Oracle Retail Invoice Matching - Version 13.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Invoice Matching (ReIM) 13.1.x, we are unable to match an invoice without a receipt.

Steps to Reproduce:

  1. Create a one line order; do not receive.
  2. Create invoice for order.
  3. Search for invoice in summary match.
  4. Select invoice without receipt and click group.  Click Details.
  5. Drop line down and click Qty Resolution.
  6. Leave Receipt qty selected and click Next.
  7. Select DMQ reason code.  Enter qty and enter comments.
  8. Click Apply.  Receive error:  Unable to apply the resolution. Please contact your system administrator

Cause

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