Visualizer Will Not Launch. "System.Data.SqlClient.SqlException: Login failed for user 'privuser'" Is Logged in Visualizer Log File. (Doc ID 2071651.1)

Last updated on NOVEMBER 04, 2015

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.1.5.0 and later
Information in this document applies to any platform.

Symptoms

On : 15.1.5.0 version, P6 Desktop Client, Visualizer

When attempting to launch Visualizer, it does not launch and the following error appears in the Visualizer log file:

ERROR
-----------------------
Information Warn Exception during initialization failure for alias PROD, username admin : System.AggregateException: One or more errors occurred. ---> System.Data.SqlClient.SqlException: Login failed for user 'privuser'.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch Visualizer from the Start menu.
2. Observe it does not launch.
3. View log file (Location:  <local drive>\Users\<username>\AppData\Local\Temp\Visualizer.log).

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot launch visualizer.

Cause

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