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ORA-00001: Unique Constraint with Order Relationship Tables During Login (Doc ID 2071685.1)

Last updated on AUGUST 29, 2018

Applies to:

Oracle Commerce Platform - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

When users login to the site, the login may fail or errors be seen with the order due to an error like:

and the existing relationship id, r26982260, for order:web242267874 at sequence_num = 0 is not found in the dcspp_relationships table (primary table for these items).

This also may happen due to order updates such as adding an item to the order.

Cause

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