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LSH: TMS Installer on Windows 2008 Hits Error "Checking OS Version: Must Be 4.0, 5.0, 5.1, 5.2 Or 6.0 . Actual 6.1 Failed" (Doc ID 2071747.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Life Sciences Data Hub - Version 2.2.1 and later
Information in this document applies to any platform.

Symptoms

LSH 2.2.1 and TMS 4.6.1 Installer on Windows 2008 SP1 64-bit displays the following errors:


Starting Oracle Universal Installer...
Checking installer requirements...
Checking operating system version: must be 4.0, 5.0, 5.1, 5.2 or 6.0 . Actual 6.1
Failed <<<<
Exiting Oracle Universal Installer, log for this session can be found at C:\Prog
ram Files (x86)\Oracle\Inventory\logs\installActions2013-12-04_01-15-37PM.log
Please press Enter to exit...

It reproduces is you double click on tms\install\setup.exe, without changing the Compatibility Mode. Then, it closes the Oracle Universal Installer automatically, without Retry option.

Cause

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In this Document
Symptoms
Cause
Solution


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