PCM_OP_COLLECTIONS_TAKE_ACTION Errored Out with PIN_ERR_NOT_FOUND
(Doc ID 2071990.1)
Last updated on AUGUST 10, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]Information in this document applies to any platform.
Symptoms
On : 7.5.0.10.0 version upgrading from 7.5 PS4, Collections Manager
Opcode PCM_OP_COLLECTIONS_TAKE_ACTION errored out with PIN_ERR_NOT_FOUND on PIN_FLD_DUE_T field. This opcode was executed by pin_deferred_act utility.
STEPS
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1. Run pin_collections_process to generate some collections schedules
(Alternatively - you can also pick any account that is overdue and run PROCESS_BILLINFO opcode to generate future schedules)
2. Move pin_virtual_time forward to next scheduled action date and run pin_deferred_act
It failed with the error shown as below:
ERROR
------------
Changes
Cause
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In this Document
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