RODOD 2.1.0.1.0 and RSDOD 2.1.0.0.0 Integration Does Not Support Update or Move Operation Out Of The Box

(Doc ID 2072014.1)

Last updated on DECEMBER 03, 2015

Applies to:

Oracle Communications Order and Service Management - Version 7.2.4 and later
Information in this document applies to any platform.

Symptoms

OSM 7.2.4 with Integration between O2A RODOD 2.1.0.1.0 and RSDOD 2.1.0.0.0 cartridges.

There is an incompatibility between the action code generated by OSM and the expected action code required by RSDOD cartridges.

For example, OSM generates CFS with 'Update' action code value but RSDOD cartridges require a CFS with 'Change' action code value.

For Update operation,
1. Siebel generates order items with Update/Add/Delete action code.
2. During transformation, OSM generates CFS with Update action code.
3. RSDOD cartridges require a CFS with Change action code.

Cause

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