Upgrade of ISS Server Shows Version Mismatch (Doc ID 2072367.1)

Last updated on MARCH 15, 2019

Applies to:

Symptoms

Output of issversion shows version mismatch after server was upgraded to ISS 1u5 patch 25, but the deployed wars are showing 1u5 p21

$ issversion
-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-
Indexing and Search Service for Oracle Communications Unified Communications Suite 1u5-25.13500(1.0.5.25.0) (built 20150901)
SunOS <HOSTNAME> 5.10 Generic_147148-26 i86pc i386 i86pc
-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-
common.jar reports version: 1u5-25.13500
indexapi.jar reports version: 1u5-25.13500
jmqconsumer.jar reports version: 1u5-25.13500
search.jar reports version: 1u5-25.13500
store.jar reports version: 1u5-25.13500
auth.jar reports version: 1u5-25.13500
shared.jar reports version: 1u5-25.13500
watcher.jar reports version: 1u5-25.13500
isshttpd.jar reports version: 1u5-25.13500
utilsvc.jar reports version: 1u5-25.13500
-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-
Checking deployed wars:
-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-
rest reports version: 1u5-21.11002
  common.jar in rest reports version: 1u5-21.11002
  indexapi.jar in rest reports version: 1u5-21.11002
  search.jar in rest reports version: 1u5-21.11002
  store.jar in rest reports version: 1u5-21.11002
  auth.jar in rest reports version: 1u5-21.11002
  shared.jar in rest reports version: 1u5-21.11002
searchui reports version: 1u5-21.11002
storeui reports version: 1u5-21.11002
  common.jar in storeui reports version: 1u5-21.11002
  indexapi.jar in storeui reports version: 1u5-21.11002
  store.jar in storeui reports version: 1u5-21.11002
  auth.jar in storeui reports version: 1u5-21.11002
  shared.jar in storeui reports version: 1u5-21.11002

In the postpatch_restart_*.log file, seeing these errors as well:

===snip===

Changes

Upgrade of ISS servers from patch 21 to patch 25.  Also, the passwords on these systems were “all” changed recently and maybe this one password on this (and one other) were forgotten. So then the ISS patch install failed because of this password mismatch.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.