Configuration Error Occurs When Pressing 'Done' After Editing Reason Code 'Unit of Measure' (Doc ID 2072485.1)

Last updated on NOVEMBER 02, 2015

Applies to:

Oracle Retail Point-of-Service - Version 14.0.2 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS) 14.0.2, an error occurs when pressing "Done" at reason code "Unit of Measure".


Steps to Reproduce:

  1. Go to Security -> Reason Code
  2. Click on "Unit of Measure" Reason Code
  3. Edit the Reason Code
  4. Press "Done"
  5. Error occurs: "Database Communication Notice" "The following error occurred when accessing the database: "A Data Manager or Technician configuration error has occurred. Please inform your supervisor, then press Enter to continue."

Cause

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