Orders Created in Failed State with Null Pointer Exception (Doc ID 2072488.1)

Last updated on MARCH 31, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.2.4 and later
Information in this document applies to any platform.

When attempting to create orders, Orders are creating in Failed state with null pointer exception.

The issue has the following business impact:
Due to this issue, Maximum of orders are creating in Failed state.

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In this Document

Symptoms

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