Orders Created in Failed State with Null Pointer Exception (Doc ID 2072488.1)

Last updated on DECEMBER 26, 2015

Applies to:

Oracle Communications Order and Service Management - Version 7.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to create orders, Orders are creating in Failed state with null pointer exception.


The issue has the following business impact:
Due to this issue, Maximum of orders are creating in Failed state.

Cause

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