ZRG3009Q: Performance Issue For Large Claims (Doc ID 2072579.1)

Last updated on OCTOBER 30, 2015

Applies to:

Oracle Health Insurance Disbursements and Collections - Version 10.15.1.2 to 10.15.3.0 [Release 10.15]
Information in this document applies to any platform.

Symptoms

On : 10.15.1.2 version, Performance

ACTUAL BEHAVIOR
---------------
Performance issue when working on a large claim (ZRG3004F) and navigating via the context menu to reconciliation per payable (FIN3009Q).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open ZRG3004F
2. Look up a large claim
3. Start the context menu and choose reconciliation per payable (FIN3009Q)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reconciliate.

Cause

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