CIS Sync Fails With WSE535: The following SecurityToken QName is unsupported (Doc ID 2072589.1)

Last updated on NOVEMBER 03, 2015

Applies to:

Oracle Health Sciences CIS - Version 4.6.0 and later
Information in this document applies to any platform.
Windows 2003 certificate store

Symptoms

CIS sync fails with WSE535: The following SecurityToken QName is unsupported 

System.Web.Services.Protocols.SoapHeaderException: System.Web.Services.Protocols.SoapHeaderException: Server unavailable, please try later ---> System.Configuration.ConfigurationException:
WSE535: The following SecurityToken QName is unsupported: urn:oasis:names:tc:SAML:1.0:assertion:Assertion. Please check your configuration for registered SecurityToken qnames.    
at Microsoft.Web.Services2.Security.Tokens.SecurityTokenManager.LoadXmlSecurityToken(XmlElement element)    
at Microsoft.Web.Services2.Security.Tokens.SecurityTokenManager.GetTokenFromXml(XmlElement element)    
at Microsoft.Web.Services2.Security.Security.LoadToken(XmlElement element, SecurityConfiguration configuration, Int32& tokenCount)    
at Microsoft.Web.Services2.Security.Security.LoadXml(XmlElement element)    
at Microsoft.Web.Services2.Security.SecurityInputFilter.ProcessMessage(SoapEnvelope envelope)    
at Microsoft.Web.Services2.Pipeline.ProcessInputMessage(SoapEnvelope envelope)    
at Microsoft.Web.Services2.Messaging.SoapReceiver.FilterMessage(SoapEnvelope envelope)    
at Microsoft.Web.Services2.Messaging.SoapReceiver.ProcessMessage(SoapEnvelope message)    --- End of inner exception stack trace ---    
at PhaseForward.Platform.Security.Authentication.Web.Proxy.AuthenticationManager.TranslateSoapFault(SoapException soapException) in E:\ICEPlatform\Client\Security\Authentication\ClientAuthenticationManager.cs:line 316    
at PhaseForward.Platform.Security.Authentication.Web.Proxy.WSE20AuthenticationManager.Authenticate(AuthenticationCredential credential, SecurityDomainMoniker[] domains)
in E:\ICEPlatform\AppServer\Security\ClientWSE20ClientAuthenticationManager.cs:line 90    
at PhaseForward.Platform.Security.Authentication.Web.Proxy.AuthenticationManager.Authenticate(AuthenticationCredential credential, SecurityDomainMoniker domain)
in E:\ICEPlatform\Client\Security\Authentication\ClientAuthenticationManager.cs:line 60    
at PhaseForward.Platform.Security.Authentication.Web.Proxy.AuthenticationManager.Authenticate(AuthenticationCredential credential, SecurityDomainKey domain)
in E:\ICEPlatform\Client\Security\Authentication\ClientAuthenticationManager.cs:line 77    at PhaseForward.CISSynchAdapter.Framework.SecurityUtils.SecurityTokenHolder.FillSecurityHeader(WebServicesClientProtocol service)    
at PhaseForward.CISSynchAdapter.RequestHandler.JobQueueHandler.GetCISSynchProcessorServiceWse(String url) in E:\CISNext\SourceCode\CISSynchAdapter\CISRequestHandler\JobQueueHandler.cs:line 195    
at PhaseForward.CISSynchAdapter.RequestHandler.JobQueueHandler.NotifyMachinesOfNewJob(SynchConfigItem synchConfigItemResult, SynchJobItem synchJobItem)
in E:\CISNext\SourceCode\CISSynchAdapter\CISRequestHandler\JobQueueHandler.cs:line 318    
at PhaseForward.CISSynchAdapter.RequestHandler.JobQueueHandler.HandleNewSynchRequest(XmlElement synchGUID) in E:\CISNext\SourceCode\CISSynchAdapter\CISRequestHandler\JobQueueHandler.cs:line 312    
at PhaseForward.CISSynchAdapter.BigBrother.ExecuteWebMethod(WebMethodExecuter method, XmlElement xmlRequest) in E:\CISNext\SourceCode\CISSynchAdapter\CISSynchService\WebServiceUtils.cs:line 89    
at PhaseForward.CISSynchAdapter.CISAdapterService.SynchNowSynchronous(XmlElement synchRequest) in E:\CISNext\SourceCode\CISSynchAdapter\CISSynchService\CISSynchAdapterService.asmx.cs:line 850

sync had previously been working fine.

Changes

 It is unknown if there were any changes made to the environment.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms