Slow Performance Logging into Team Member Web And Mobile Application
(Doc ID 2072664.1)
Last updated on MAY 10, 2019
Applies to:Primavera P6 Team Member - Version 126.96.36.199 and later
Information in this document applies to any platform.
Users experience slow performance when logging in to Team Member Web and Mobile applications, and the <P6 EPPM home>/tmws/logs/tmweb.log file contains a failed database connection entry similar to the one below:
SEVERE: Connection pool configuration error for database with id 2com.primavera.PhoenixException: Cannot open database "pmdb1" requested by the login. The login failed".
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!