Toolbar and Menu Items Grayed Out in P6 Professional (Doc ID 2073665.1)

Last updated on JULY 25, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.4.6.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.4.6.0 and later
Information in this document applies to any platform.

Symptoms

Toolbar icons and menu items become disabled in the P6 Client after the toolbar is edited.

The issue can be reproduced at will with the following steps:
1. Log into P6 Professional and go to the Activities view.
2. Right-click on the toolbar, and select Customize.
3. Select the Commands tab.
4. Select Categories.
5. Select an item (for example Edit, Link Activities) and drag it to an active toolbar.
6. Select Close.

Changes

 

Cause

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