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CIS Cannot Communicate With InForm Adapter Server - SSL Certificate Issue (Doc ID 2073880.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences CIS - Version 4.0.0 to 4.6.1.3 [Release 4.0.0 to 4.6.1]
Information in this document applies to any platform.

Symptoms

CIS Cannot Communicate With InForm Adapter Server - SSL Certificate Issue 

CIS server running on Windows Server 2003  having an issue communicating to InForm Adapter server on the Oracle side. No communication can be made to the server whether from within the CIS application or by URL in a browser from the CIS server.

Affects all CIS versions prior to release 4.6.2.   The new release of 4.6.2 will be available in 2016.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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