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ISA Server Not Appearing in Machine Dropdown in CIS Though IA Server Has Been Successfully Added in CIS. (Doc ID 2073884.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences InForm Adapter - Version 1.0.0 to 1.3.7 [Release 1.0.0 to 1.3.0]
Information in this document applies to any platform.

Symptoms

 In CIS, the customer is unable to see the InForm Adapter(IA) server from the InForm Machine dropdown while trying to create a new sync for an associated trial. The IA was added to CIS without issue and there are no errors on the CIS or IA servers

Cause

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In this Document
Symptoms
Cause
Solution

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