C2BO Incorrectly Gives VER-3690: VER_BR_PSO018_MOD (Doc ID 2074070.1)

Last updated on NOVEMBER 04, 2015

Applies to:

Oracle Health Insurance Policy Administration - Version 10.15.1.2 to 10.15.3.0 [Release 10.15]
Information in this document applies to any platform.

Symptoms

Description:
C2BO results in error VER-3690: VER_BR_PSO018_MOD
When committing or modifying the collection or payment method for a policy it is mandatory to provide a direct debit mandate origin. (#1#).


ENVIRONMENT
-----------------------
Production

ERROR
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VER-3690: VER_BR_PSO018_MOD
When committing or modifying the collection or payment method for a policy it is mandatory to provide a direct debit mandate origin. (#1#).

EXPECTED BEHAVIOR
-----------------------
No error appears

STEPS
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The issue can be reproduced at will with the following steps:
Het xml bericht wordt aangeboden aan C2BO en dient succesvol in OHI BO terecht te komen

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
berichten die normaal gesproken automatisch worden verwerkt, vallen nu uit in het C2BO en moeten handmatig verwerkt worden. Dit is niet wenselijk

Cause

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