Business Process (BP) Record Does Not Render Toolbar at the Top of the Window (Doc ID 2074525.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera Unifier Cloud Service - Version 9.13 and later
Primavera Unifier - Version 9.13 and later
Information in this document applies to any platform.

Symptoms

Business Process (BP) record is not showing the top toolbar.
Because of this, users are unable to accept task or perform other actions on that record.


This issue is occurring only in Project > Custom BP > Drafts.
When new record is created and not sent, but saved, the case Number ( sequence ) like "IR-XYZ" is not created.

Cause

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