CustomerUpdater Goes Into Loop While Loading Initial Customer Data

(Doc ID 2074632.1)

Last updated on DECEMBER 14, 2017

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version and later
Information in this document applies to any platform.


On : version, Customer data management


*  At the time of startup, while loading initial customer data, CustomerUpdater goes into a loop

*  It was observed that all customers from BRM database were loaded into the ECE cache, but the following message kept on printing in the Customer Updater log.

*  Also, ECE state remained in CustomerDataLoadingInProgress  and never moved to UsageProcessing


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms