Adding New Collections Action Status for Promise-to-Pay
Last updated on NOVEMBER 30, 2015
Applies to:Oracle Communications Billing and Revenue Management - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
On : 184.108.40.206.0 version, Collections Manager
In BRM, when Promise-to-Pay is breached or cancelled, the action status is being shown as "Cancelled" only. Even though BRM generates audit events with system description to specify whether Promise-to-Pay breached or attained, it is not being shown in the collection action (Database or Collections Center).
The business requirement is to have the following status for Promise-to-Pay collections action:
- Promise-to-Pay Attained / Fulfilled
- Promise-to-Pay Breached
- Promise-to-Pay Cancelled
Is it possible to accommodate this feature by OOB functionality?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms