Adding New Collections Action Status for Promise-to-Pay (Doc ID 2074767.1)

Last updated on NOVEMBER 30, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 7.5.0.10.0 version, Collections Manager

In BRM, when Promise-to-Pay is breached or cancelled, the action status is being shown as "Cancelled" only. Even though BRM generates audit events with system description to specify whether Promise-to-Pay breached or attained, it is not being shown in the collection action (Database or Collections Center).

The business requirement is to have the following status for Promise-to-Pay collections action:


Is it possible to accommodate this feature by OOB functionality?

Solution

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