Projects, Resources and User Access Pages Do Not Load Data in P6 EPPM (Doc ID 2074905.1)

Last updated on MAY 31, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

P6 Enterprise Project Portfolio Management

ACTUAL BEHAVIOR
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Once logged into P6 EPPM, data does not load when browsing to the Projects or Resources page.

Page displays "Loading Data..." in upper left hand corner with a blank page.

EXPECTED BEHAVIOR
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Projects and Resources windows should display.


STEPS
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The issue can be reproduced at will with the following steps:
1 . Login to P6 EPPM
2.  Click on Projects tab
3.  Observe "Loading Data...", but, no data loads
4.  Go to Administer --> User Access
5.  Observe "Loading Data...", but, no data loads


BUSINESS IMPACT
-----------------------
Due to this issue, user cannot access any data in P6 EPPM.

Cause

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