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Error 'PRM DBAccess Error: Connection attempt to database failed ... Login failed for user 'pubuser' ' When Configuring a Database Connection (Doc ID 2074936.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Professional Project Management - Version 8.1 2.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.1 2.0 and later
Information in this document applies to any platform.


When configuring a database connection, the connection fails and the following error is displayed:

"Bad public user name or password. PRM DBAccess Error: Connection attempt to database failed message SQL State: 1 . SQL Error Code: 18456. Level: 14, Procedure: , Line: 1 Login failed for user 'pubuser'.;"


The issue can be reproduced at will with the following steps:

  1. Launch the P6 Professional Database Configuration Wizard from the Windows menu (Start > Oracle Primavera - P6 > Database Configuration).
  2. Select an alias to configure.
  3. Step through the configuration process.
  4. Process fails with the reported error.




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