ECE Nodes Down and Up with Error
(Doc ID 2074943.1)
Last updated on FEBRUARY 28, 2019
Oracle Communications BRM - Elastic Charging Engine - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 11.2.0] Information in this document applies to any platform.
This note answers some questions to resolve a user reported issue in ECE 11.2 PS5, wherein (two times within a week) Customer Updater was not running.
It failed to be restarted and gave error in customerUpdater1.log.
The user has tried to stop ECE Coherence Nodes one by one following the below process:
i) stop NODE1, start NODE1 ii) stop NODE2, startNODE2 The state suddenly become initial and ECE nodes were starting, but exception was occurring in the logs again and again. The splunk event has occurred over 46000 times in the SPLUNK logs (Splunk is third party Coherence monitoring tool) iv) stop all the ECE processes and try to start again The same issue happened again.
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