Grantor Details are Not Populated for Daily/Recurring Bundle Resources (Doc ID 2075011.1)

Last updated on APRIL 14, 2016

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.2.0.5.0 and later
Information in this document applies to any platform.

Symptoms

When daily/recurring bundle resources are granted in ECE and synced with BRM through REL, the grantor obj is not populated for sub balances created in BRM.
This is required to identify the sub balances based on the daily/recurring bundle product and act on when the product is cancelled.

For e.g..: When a recurring bundle is granted with 7 days validity and if the product is cancelled before the 7 days, the customer needs to restrict the validity of the sub balance to the cancel date. But there is no data to identify the sub balance which was granted by the product being cancelled.

Cause

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