OFSAA Main Screen After Login is Blank After Upgrade to 8.0.1

(Doc ID 2075060.1)

Last updated on MAY 25, 2017

Applies to:

Oracle Financial Services Profitability Management - Version 8.0.0 to 8.0.1 [Release 8]
Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.0 to 8.0.1 [Release 8]
Oracle Financial Services Asset Liability Management - Version 8.0.0 to 8.0.1 [Release 8]
Oracle Financial Services Funds Transfer Pricing - Version 8.0.0 to 8.0.1 [Release 8]
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

After upgrading OFSAA from 8.0.0 to 8.0.1 and cloning to a second server by following the Environment Cloning Guide, when accessing the web application after a successful login, the screen remains blank. No errors are found in any of the Web Server logs.  However, in the Internet Explorer (IE) browser console, there is a js error:

ERROR:

SCRIPT5022: Load timeout for modules: jqueryui http://requirejs.org/docs/errrors.html#timeout
File: require.js, Line: 8, Column: 137

OR

SCRIPT5009: 'selApp' is undefined
File: App.js, Line: 92, Column 3

 


The issue can be reproduced with the following steps:

- Install ENV A with 8.0.0
- Clone ENV A to ENV B with success
- Upgrade ENV A to 8.0.1 with success
- Clone ENV A to ENV B

When accessing ENV B, after login the screen remains blank, without any menu.

Cause

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