Unable to Edit a Large Promotion/Promotion Component (Doc ID 2075140.1)

Last updated on APRIL 10, 2017

Applies to:

Oracle Retail Price Management - Version 14.0.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Price Management (RPM) 14.0.x, users are unable to edit a large promotion with a component that has more than 1000 details.   The application hangs when trying to open the component.


Steps to Reproduce:

  1. Log in to Retail Price Management (RPM).
  2. Navigate to Promotion -> Maintain Promotion.
  3. Search for a promotion which has a large promotion component.
  4. Click on a large promotion component and edit it.
  5. RPM cannot open the component and the application hangs.

Cause

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