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On a New Oracle Commerce 11.2 Installation, initialize_services Script Fails With SEVERE: Unauthorized (401) (Doc ID 2075385.1)

Last updated on DECEMBER 12, 2023

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.2 to 11.2 [Release 11]
Oracle Commerce Platform - Version 11.2 to 11.2 [Release 11]
Information in this document applies to any platform.

Symptoms

The initialize_services script fails when provisioning a site for the first time on a new installation of Oracle Commerce release 11.2.

The application logs the SEVERE: Unauthorized (401) message below, and aborts the initialization.

 

Changes

 New installation of Oracle Commerce Guided Search // Oracle Commerce Experience Manager release 11.2

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Summary
 Instruction
 Updating the Endeca Configuration Repository password
 Updating the Oracle Credentials Wallet
References

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